SUMMARY: The working experience of over 36 years in the industry encompasses almost every aspect of handling business in Software/ Information technology, i.e.
• Setting up joint venture operations, strategise and implement both Inorganic (M& A) , and Organic growth options
• Developing a Sales focused , target driven Organisation Structure which included establishing progressive HR policies to develop motivated sales and other Work Force.
• International business development (Sales and Marketing) setting up overseas offices etc in the Countries e.g UK, USA, Srilanka, Australia , Middleeast etc.
• Setting up offshore development facilities for software exports for Customers in Education and other related Services industry verticals. Undertake complete setting up, on going development and managing the “Organisation “ through highly Motivated people.
• Established successful Organisation and HR policies in line with Project Plan
• Initiation and persuing Quality Initiative like ISO -9001 and SEI _CMM Level 3 Certification
• Successfully acquired ,executed and managed Professional Services Business in countries Overseas Successfully implemented ERP solutions like JDE , Peoplesoft for Power Utility.
Have worked in well known organizations like Core Projects & Technologies, Datamatics, IDM, Gulf Computers, Nelito, & Crompton Greaves. Have traveled worldwide extensively on Business Development/Project Coordinatio,/management assignments in the countries like UK, Dubai, Oman, Germany, France , USA, Srilanka, Australia etc. Has been able to keep abreast with changes in the Information Technology
Director Business Development : Mangalam Placement Pvt Ltd ( 1st July 2009 – May 2011) The position entailed responsibility to design, establish and implement strategies / processes to take a established Staffing and Recruitment company ( in India) that exists in operation for the last 15 years to the next level of growth. ( both horizontal and vertical expansion )
Previous experience : Quantronix BPO Pvt Ltd : VP (Business Development ) An American Headquartered Company (Jann2008----to March 2009)
The position responsibility was to establish office in Mumbai as an extension of Headquarter located at Noida and in operation since the year 2004. The essential service offerings were Staffing Services to Customers in India for the Businesses in the areas i.e. Banking, Finance, Software , IT and ITES etc.. Establishing presale support services ( proposal , RFIs etc) to US based Sales Professionals. Going forward establish India facilities to offer Outsourcing Advantage to US customers.
Core Projects & Technologies ltd (Jann2005-----Dec 2007-)
COO / HR Head of Projects & IT Solutions provider company belonging to a sound financial group. The responsibility included appropriate positioning of the service offerings, Indian as well as International Business Development. Implement aggressive growth strategies to acquire Organisation in US, Setting up State of the art Offshore Development Centre supporting US acquired Software companies (in Atlanta) Defining and implementing aggressive growth strategy. Planned revenue targets from 1 mUSD to 50 m USD year on year. Restructure the organization which is driven by Sales and caters to business verticals such as Govt, Education Logistic Management Solutions , eGovernance, Enterprise Applications Services ( Oracle , COGNOS etc), Bespoke Software Development . Establish “Insurance “ Practice.
Ismart International Ltd: (Oct 2003 Dec2004)
As VP (Business Development) in Software Company which is part of a large global Infrastructure and Asset Reconstruction group; handling Business Development activities including Offshore & onsite Professional Services for prospects/ customers worldwide, Established SBU for “IT in Power Sector in India”
BSES Ltd ( Dec 2001 Sept 2003)
As Asst Vice President (IT), Heading the Corporate IT Division (CIO) of India’s one of the top Power Utility Corporation. ( Rs 3000 Crores + Turnover ) Responsible for development and implementation IT Strategy for the entire Corporation Final objective is to emerge as the only IT solution provider for the power sector within the country and then Worldwide. Be responsible to Development and selling of IT Business in other Power Utilities. Implementation of IT solutions like JDE , SCADA, Lotus Notes, Outage Mangement System, Customer Facing Solutions etc.
Hexaware Technologies Ltd : (Jan 2001- November 2001)
Held the position of General Manager (Professional Services) in SEI CMM Level V Information Solution Provider company ,having its headquarters in India & worldwide presence through its
• strong customers like Air Canada, Equitable Insurance, AXA, IBM, Lotus ,VerSign ,Peoplesoft
• 1000 strong professionals
• Subsidiaries in Germany, UK, USA, France, Offices in Canada, Switzerland Responsibility included To strengthen the Professional Services business in Europe. The responsibility is to develop new strong relationship.
Major Achievements Developed a key account like, FileNET in less than two months of taking up the responsibility.
Datamatics Ltd ( 1997-2001)
Held the position of GM ( Strategic Support ) catering to Software Services Business Worldwide in a reputed & pioneering Information Technology company ,having its headquarters in India & worldwide presence through its
• over 500 strong customers like Computer Associates, Itouchu Corporation, SAIC, SIEBEL 1300 strong professionals
• Subsidiaries in Germany, Japan,
• Offices in USA, Australia, UK, Switzerland
Responsibility included
To increase the revenue proportion of business obtained through Professional Services (On site Consultancy) . The responsibility was to change the revenue proportion of “offshore” to “OnSite” from 90:10 to 70:30 in two years.
Business Development
Identifying new customers, contract negotiations & establish relationship
Business Execution
Identifying, recruiting, training if necessary, the professionals needed for the Project Manage the Customers for worldwide business opportunities particularly in USA.
Major Achievements
Developed accounts like, Computer Science Corporation, SAIC, SIEBEL & about 15 more Small & medium size accounts. Set up SIEBEL training facility as part of business delivery process. Increased the onsite consultancy professional nos. to twice its existing numbers in the span of one year. Have successfully managed to generate & maintain a large database of Software professionals in India & countries like Singapore & Malasiya
Nelito Systems Ltd (A TATA Company): (1995-97):
As chief of Software Division successfully developed & marketed Software Solutions through (Product) to automate Branch operations of Banks in India. The product was supplied , installed & serviced with about 200 branches of about 25 major banks in India. Participated in Business negotiations with Itochu Corporation Japan to undertake joint venture in the business of ATMs, Cash Dispensers & other products useful in Banking industry. Was member of Steering committee for ISO 9000 certification process.
Gulf Computers Ltd : (1990-95)
In this Dubai based company , having its offshore work facility in Mumbai , successfully commenced the operations of on site consultancy for its customers in the middle east. Successfully opened the Branch office in Boston to undertake professional services business in USA The business was further extended to Europe , particularly to customers in UK, & Portugal. Initiated ISO 9000 Quality procedure.
International Data Management Ltd (IDM) : (1986-1990)
IDM was the organization formed by IBM Senior Managers in India when IBM was Ousted from India in the year 1978.
• Successfully supported the software Export business for IDM.
• Established a joint venture with NRI company in USA to execute offshore development work in the area of GIS ( Geographical Information System) This involved setting up the facility in Export Processing Zone (SEEPZ) Selection of appropriate Software like Arc Info from ESRI, California, establishing methodologies & executing the work of digitizing USGS paper maps with set of 60 software engineers & set of CALCOMP Digitizers, Plotters, Tektronix workstations
• Visited countries like Oman, Dubai & Srilanka
• Was advisor to a major finance corporation in Srilanka i.e Mercantile Corporation For reengineering of their applications from System 32 ( RPG) to System36 ( COBOL)
• Participated in negotiations with the premier training institute NCC in UK for a possible joint venture for starting software & systems training in INDIA.
Datamatics Ltd. ( 1982-86)
Was initially responsible for handling customers through the Data Center operation in servicing About 15 to 20 corporate customers for processing the data for their commercial applications like Financial Accounting, Sales, Costing & Budgeting , Payroll etc. On site Consultancy & execution of project for customer in Scotland Traveled extensively in the middle east countries like Dubai, Abu Dhabi & Muscat for business development & execution of projects like Feasibility study for Duty Free Shopping Complex at Dubai International Airport. Business Licensing system for Sharjha Municipality under UNDP consultant Manufacturing systems for Baan Netherlands.
Crompton Greaves Ltd : ( 1972-82)
Career started as Design Engineer for 3 phase electric motors. Extensively used the inhouse computer ICL 1901 to program performance calculations of Induction Motors using Fortran II. & Fortran IV Being in inhouse EDP designed, developed and implemented almost every possible commercial & technical applications in the Crompton Group of companies. To name a few , Sales & Distribution Application, Purchase Planning, Inventory Control, Shop Floor Production Planning, Scheduling, Costing & Budgeting, Financial Accounting , Payroll & Human Resources , all these being integrated. Some of the important technical applications computerized include Transformer ( Large Power & Distribution Transformers) Designs, Lighting ( Indoor & outdoor schemes) Layout designs with Isolux Diagrams Travelled to UK to understand the Procedure s & Systems at Crompton Parkinson , Guisley, UK
Technology Exposure :
ICL 1900/ 2900 series, WANG VS Series, PRIME, Tektronix Workstations, IBM S/36,
PC Series Pentium , Sun SPARC series,
Unix, VS/OS, Windows95,Win NT, X-Windows, Primos, , Solaris
COBOL, FORTRAN, C, C++, Visual Basic, Arc/Info MS Office, Lotus Notes,
Oracle, Sybase
Products : SIEBEL, FileNET. SAP, JDE OneWorld Xe, Lotus Notes
SSAD, Object Oriented Design & Programming Concepts
Marketing Philosophy of Philip Kotler. ISO 9000 Certification & Quality Procedure BS 7799 IT Security Standard
General :
Member of Computer Society of India. Member of “ Forum of Higher Education In india” Recently published an article on “ Professional Hazards in Professional Services from India “ that invoked lot of interest & awareness in software community
Education :
Bachelors in Electrical Engineering from University of Bombay ( year 1971) Diploma in Management Studies from University of Bombay Have attended several educational/business/technical seminars in India and overseas. National Merit Scholarship Holder throughout education till Graduation
Family Background :
Spouse : Masters in Arts First Class & employed as banker for more than 20 years
Sons : Elder , Degree in Economics MBA (Finance) From UTS Sydney Australia Working with Telstra ( Melbourne) Now citizen of Australia
Younger : Persuing Management Post Graduation in Marketing at Swinburne University, Melbourne
Date of Birth : 18th May 1949
References : On request.